Shipment
Shipping methods and delivery times
- Standard shipping: 1-3 working days
- International shipping: 3-10 working days
- Sversand 4-14 working days
If a different delivery period is specified in our offer, we usually send the goods within Germany between 2 and 7
Days after the conclusion of the contract. This also applies if a prepayment has been agreed, the time of their payment instructions is decisive
is.
Please note that there is no delivery on Saturdays, Sundays and public holidays.
If you have ordered several items with different delivery times, shipping will be made in one shipment unless we have with you
a different agreement. In addition, the delivery time is determined by such a case with the longest delivery time.
If you prefer a pick -up, please contact us at the number +49 (0) 931 760 260 40 to make a pick -up date.
Our serving warehouse is located in Thüngersheimer Str. 50c, 97209 Veitshöchheim, Germany.
Shipping costs
The shipping costs are calculated based on weight, size and delivery location.
Shipping across Germany
Order value € 39.00 and more: 1 to 3 working days free of charge (except freight forwarding goods)
DHL package (less than € 39 order value)
Up to 5kg: 2 to 4 working days, 4.50 €
5kg - 10kg: 2 to 4 working days, € 7.50
10kg - 31.50kg: 2 to 4 working days, € 14.50
Shipping of freight forwarding:
31.5kg - 50kg: 4 to 9 working days, € 59.00
50kg-100kg: 4 to 9 working days, € 99.00
From 100kg: 4 to 9 working days, € 149.00
Delivery areas
Our delivery areas are based on the division of the DHL zones across Europe.
We deliver up to and including Zone 4 with DPD Germany across Europe.
Zone 1: All EU countries
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark (except Faroe Islands, Grönland), Estonia, Finland (except Åland-Islands), France (except overseas and deportions), Greece (except Berg Athos), Hungary, Ireland, Italy (except Livigno and Campione d’Italia), Latvia, Lithuania,
Luxembourg, Malta, Monaco, Netherlands (except non-European territories), Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta and Melilla)
Zone 2: Great Britain and Switzerland
Zone 3: rest of Europe
Åland-Islands (Finland), Andorra, Albania, Bosnia and Herzegovina, Campione d’Italia (Italy), Canary Islands (Spain), Ceuta (Spain), Canal Islands (United Kingdom), Faroe Islands (Denmark), Gibraltar (United Kingdom), Iceland, Kosovo, Liechtenstein, Livigno (Italy), Melilla (Spain), Moldova, Montenegro, Berg Athos (Greece), Northern Macedonia, Norway, San Marino, Serbia, Turkey, Ukraine, Vatican City
Provisions that are sent via freight forwarder are exclusively across Europe. However, if you need freight forwarding to other countries, please contact us at our service number +49 (0) 931 760 260 40.
Processing time
The processing time is usually 24 hours, in rare cases 48 hours.
Tracking
Shipments up to 31.50kg are sent with Deutsche Post, DHL Warenpost or DPD.
You can set your shipment stating the tracking number