Hi. How can we help you?

• Standard shipping: 1-3 working days
• International shipping: 3-10 working days
• Sversand 4-14 working days

If a different delivery period is specified in our offer, we usually send the goods within Germany between 2 and 7
Days after the conclusion of the contract. This also applies if an advance payment has been agreed, the time of your payment instruction is decisive.

Please note that there is no delivery on Saturdays, Sundays and public holidays.

If you have ordered several items with different delivery times, shipping will be made in one shipment, unless we have made a different agreement with you. In such a case, the delivery time is determined according to the article with the longest delivery time.

If you prefer a pick -up, please contact us at the number +49 (0) 931 760 260 40 to make a pick -up date.
Our serving warehouse is located in Raiffeisenstr. 8, 97209 Veitshöchheim, Germany.

Orders can be returned or exchanged within 30 days of receipt of the delivery, provided they are in an original, resale condition.

We are constantly working to pack our products perfectly so that they arrive undamaged. If you still determine damage. Just send us an email to info@energie24.Shop and we take care of a quick exchange.